With extensive experience in disability support, I am dedicated to providing high-quality, person-centred care tailored to individual needs. I am passionate about fostering meaningful relationships with clients, families, guardians, and healthcare professionals to ensure a supportive and inclusive environment.
Qualifications
I hold a range of industry-recognised certifications, including:
- Certificate IV in Leadership and Management
- Certificate IV in Individual Support
- Certificate III in Business
- Certificate III in Retail
- Certificate in Managing Employees
- Certificate in Managing Performance
Areas of Expertise
My expertise includes assisting individuals with daily living activities and encouraging engagement in meaningful experiences that enhance their quality of life. I have a strong background in leadership and team management, ensuring smooth operations and high standards of care.
Key Responsibilities
•Overseeing and managing daily operations
•Providing formal supervision and leading a team
•Supporting individuals with Autism, Seizures, and complex needs.
Specialised Training
To deliver the highest standard of care, I have undertaken specialised training in:
- Colostomy Care
- Epilepsy Management
- PEG Feeding
- MAB (Staff Safety Training)
With extensive experience working with clients with complex needs, I deeply understand their requirements and am well-equipped to provide personalised support and care.
With a strong background in management, compliance, and disability support, I bring extensive experience in both frontline care and strategic leadership within the disability services sector. I have worked with a reputable Disability Service Provider, holding key roles as a Senior Manager and in Compliance, where I was instrumental in developing and implementing risk management strategies to enhance service delivery.
Qualifications
•Bachelor of Computer Applications
•Certificate III in Individual Support (Disability)
•Certificate IV in Individual Support (Disability)
•Certificate III in Business Management
•Certificate IV in Mental Health
•Diploma in Community Services
Expertise & Experience
I have a wealth of experience working with individuals with complex and diverse needs, including:
•Schizophrenia
•Intellectual Disability
•Acquired Brain Injury (ABI)
•Post-Traumatic Stress Disorder (PTSD)
•Autism Spectrum Disorder (ASD)
•Obsessive-Compulsive Disorder (OCD)
My experience in risk management and compliance has enabled me to develop comprehensive risk assessments and management plans for NDIS participants. These plans have been pivotal in guiding support staff to provide tailored and effective care.
Additionally, I played a key role in Incident Management, overseeing the reporting and timely dissemination of incidents to relevant stakeholders. My ability to navigate diverse domains with ease has allowed me to ensure high standards of care, compliance, and operational efficiency within the disability support sector.
With a commitment to excellence and person-centred care, I am dedicated to enhancing the quality of life for individuals with disabilities while ensuring compliance with industry regulations and best practices.
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